In every organization, there's a silent tax on productivity: the endless cycle of repetitive digital tasks. It's the "busy work" that clogs up calendars, drains creativity, and pulls your most talented people away from a strategic focus. We spend hours generating reports, triaging support tickets, and managing data—tasks that are critical but don't create new value.
What if you could delegate this work not to a person, but to a fully autonomous AI?
Meet Ivy, your autonomous digital worker. Ivy isn't just another automation tool; it's an advanced AI agent designed to understand complex goals and execute multi-step business processes from start to finish. You define the "what," and Ivy handles the "how."
But what does this look like in practice? Here are five practical, high-impact business workflows you can offload to your new digital colleague today.
The Manual Way: At the end of every quarter, a team of analysts spends days, if not weeks, pulling data from various sources (CRM, ERP, payment gateways), cleaning it, running calculations in spreadsheets, and manually building slide decks. The process is slow, prone to human error, and a significant drain on your finance team's time.
The Ivy Way: You give Ivy a single instruction: "Generate the Q3 financial performance report, including summarizing key metrics and drafting an executive summary." Ivy accesses the necessary systems via secure APIs, pulls the relevant data, performs the analysis, generates visualizations, and compiles a complete report. It can even draft an executive summary highlighting key trends and distribute the final document to a specified list of stakeholders.
The Outcome: Your finance team is freed from tedious data wrangling and can focus on high-level strategic analysis. Reports are generated faster, more consistently, and with greater accuracy.
The Manual Way: Support tickets flood in, and a Tier 1 agent must read each one, categorize it, look up customer history in the CRM, and decide whether to solve it with a templated response or escalate it to a specialized engineer. This creates a bottleneck, increasing customer wait times.
The Ivy Way: Ivy integrates with your helpdesk software (like Zendesk or Jira). It reads incoming tickets, understands the user's sentiment and intent, and cross-references the issue with your internal knowledge base and customer data. It can autonomously resolve common issues, intelligently route complex problems to the correct team with a full summary, and even identify trending issues that might indicate a larger system outage.
The Outcome: Faster response times, higher customer satisfaction, and a support team that only deals with issues requiring genuine human expertise. This is agentic workflow in action—adapting its process based on the unique context of each ticket.
The Manual Way: Launching a new marketing campaign involves a complex checklist: updating the website, scheduling social media posts across multiple platforms, launching an email sequence in your ESP, and setting up ad campaigns. This coordination requires a project manager and hours of manual setup across a dozen different tools.
The Ivy Way: A marketing manager gives Ivy a single command: "Launch the 'Summer Sale 2024' campaign." Based on a pre-defined but flexible template, Ivy orchestrates the entire launch. It updates website banners via your CMS, queues the social media posts via Buffer, initiates the email drip campaign in Mailchimp, and activates the corresponding ads in Google and Facebook, all while ensuring tracking parameters are correctly applied.
The Outcome: Flawless campaign execution in minutes, not days. Marketing teams can focus on creative strategy and performance analysis instead of getting bogged down in platform-specific setup tasks.
The Manual Way: When a new employee joins, HR, IT, and the hiring manager follow a manual checklist. This involves creating accounts, ordering hardware, scheduling orientation meetings, and granting access to various SaaS tools. Inevitably, steps are missed, leading to a frustrating first-week experience for the new hire.
The Ivy Way: The moment an HR system marks a candidate as "Hired," a workflow is triggered. Ivy takes over, performing the whole onboarding sequence: it creates an IT ticket to provision a laptop, generates user accounts in Google Workspace and Slack, adds the employee to relevant mailing lists, and schedules a welcome meeting with the team.
The Outcome: A perfect, consistent, and welcoming onboarding experience every single time. This is the power of turning your internal operations into scalable Services-as-Software.
The Manual Way: A data engineer periodically checks dashboards to ensure that nightly ETL (Extract, Transform, Load) jobs have run successfully. If a job fails, they have to manually investigate logs, identify the point of failure, and re-run the process, often late at night or early in the morning.
The Ivy Way: Ivy actively monitors your data infrastructure. When it detects a failed data pipeline, it doesn't just send an alert. It begins a diagnostic agentic workflow: it analyzes the error logs to determine the root cause (e.g., an API timeout, data formatting issue), attempts a series of intelligent remediation steps (like re-running a specific job with an exponential backoff), and only escalates to a human engineer if it cannot resolve the issue itself, providing a full diagnostic summary.
The Outcome: More reliable data infrastructure, reduced downtime, and data engineers who can focus on building new pipelines instead of firefighting broken ones.
The beauty of Ivy is its simplicity. You're not building brittle, rule-based scripts. You're giving high-level instructions to a capable AI agent. This "Business-as-Code" approach makes complex business automation accessible and manageable.
Here’s how you’d ask Ivy to handle the financial report from our first example:
import { ivy } from '@do/sdk';
// Instruct Ivy to perform a complex, multi-step task
const quarterlyReport = await ivy.do({
task: "Generate the Q3 financial performance report, including summarizing key metrics and drafting an executive summary.",
parameters: {
quarter: "Q3",
year: 2024,
distributionList: ["ceo@example.com", "cfo@example.com"]
},
onSuccess: (result) => {
console.log(`Report successfully generated and distributed.`);
console.log(`Access Link: ${result.reportUrl}`);
},
onError: (error) => {
console.error(`Ivy encountered an issue: ${error.message}`);
}
});
console.log(`Task initiated. Ivy is on it. Task ID: ${quarterlyReport.taskId}`);
Ivy isn't here to replace human expertise; it's here to absorb the operational drag that constrains it. By delegating complex, repetitive workflows to a reliable and autonomous digital worker, you unlock your team's true potential.
Stop managing processes. Start defining outcomes.
Ready to transform your operations? Visit ivy.do to learn more about your autonomous digital worker.